Shipping policy

At True Sold, we are committed to delivering your orders safely, securely, and on time. Every product is carefully packed and sealed to ensure it reaches you in excellent condition. We work with trusted courier partners known for reliable and efficient delivery services across India.

Shipping Method

Prepaid Orders Only
All orders placed on True Sold must be prepaid using our secure online payment options. This ensures faster processing and smooth delivery of your purchases.

Shipping Charges

We are pleased to offer Free Shipping on all orders across India.

Serviceable Locations

True Sold delivers to 18,000+ pin codes across India, allowing customers nationwide to shop with confidence.

Order Processing & Delivery Timeline

Orders are processed and dispatched within 12 working hours of confirmation (excluding Sundays and public holidays).
Once dispatched, delivery typically takes 5–7 working days, depending on your location.

While we strive for timely deliveries, delays may occasionally occur due to unforeseen circumstances such as weather conditions or logistical challenges. We appreciate your understanding.

Order Tracking

After dispatch, you will receive a tracking ID via email or SMS, enabling you to track your order in real time.

Courier Partners

We collaborate with reliable national courier partners to ensure smooth deliveries. For remote locations, we may use alternative regional courier services available in that area.

Order Cancellation & Address Changes

Order Cancellation:
To cancel your order, please email us at truesold.india@gmail.com as soon as possible. If the order has already been processed or dispatched, cancellation may not be possible. Please refer to our Return Policy for further details.

Change of Shipping Address:
If you need to update your shipping address, please contact us within 8 hours of placing your order. Address changes cannot be made once the order has been dispatched.